Dive into Your Career as an Inbound Chat Analyst!
Dive into Your Career as an Inbound Chat Analyst!
Blog Article
Eclerx Pune is currently hiring talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic chance for individuals who are passionate about providing exceptional customer service and flourish in a fast-paced environment. As an Inbound Chat Analyst, you will be the initial touchpoint of communication for our valued customers, resolving their queries and requests through live chat. You will have a crucial role in guaranteeing a positive and satisfying customer experience.
- Tasks include:
- Assisting to customer inquiries through live chat in a timely and professional manner.
- Offering accurate information about our products and services.
- Fixing customer issues and escalating complex cases when necessary.
- Working with other team members to ensure smooth customer service operations.
Are you interested in this rewarding opportunity, please submit your application today! We are passionate to creating a diverse and inclusive workplace where everyone can succeed.
Associate - Inbound Chat: Customer Operations at Eclerx
Eclerx is searching for a skilled result-oriented and read more enthusiastic Analyst - Inbound Chat to join our fast-paced Customer Operations team. In this role, you will be the primary interaction for our valued customers via live chat, providing exceptional support and resolving their inquiries in a timely and helpful manner.
- Your responsibilities include:
- Providing prompt and thorough responses to customer inquiries via live chat.
- Addressing a wide range of customer issues, forwarding complex cases as needed.
- Maintaining accurate records of customer interactions within our CRM system.
- Collaborating other team members to ensure a seamless and positive customer experience.
The ideal candidate will have:
- Outstanding written and verbal communication skills.
- Familiarity with customer service principles and best practices.
- Strong organizational skills in a fast-paced environment.
- Proven ability to solve problems
If you are interested in join our team and make a positive impact, we encourage you to apply today!
Join Our Team as a Customer-Focused Analyst for Inbound Chat at Eclerx Pune
Are you eager about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at solving customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is hiring a Customer-Focused Analyst to join our dynamic Inbound Chat team.
In this role, you will be the first point of contact for our valued customers, offering prompt and effective support through live chat interactions. You'll manage a variety of customer requests, from inquiries about products and services to technical help.
- Responsibilities Include: Providing timely solutions to customer issues through live chat interactions
- Skills Required: Proficiency in English language, both written and verbal
- Benefits of Joining Our Team: Opportunity for professional growth and development
If you are an enthusiastic and customer-centric individual who is ready to make a impact, we encourage you to apply! Send your resume to [email protected].
Eclerx Pune Seeks
Are you a highly motivated individual with a talent for interaction? Eclerx Pune is currently hiring talented Inbound Chat Analysts to join our dynamic team. In this role, you will be the first point of support for our loyal customers, providing exceptional service via live chat. If you have a strong work ethic, we encourage you to apply today.
- Responsibilities will include: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and efficient manner.
- Benefits include health insurance, dental coverage, and paid time off.
- Interested candidates are encouraged to apply online at:
Build a Difference: Inbound Chat Analyst Role at Eclerx
Are a passionate individual looking to have a real change? Eclerx is searching for a talented and driven Inbound Chat Analyst to join our rapidly growing team. As an Inbound Chat Analyst, you will be the primary interaction for our esteemed clients.
- Your responsibilities will include :
- Delivering prompt and knowledgeable assistance to clients via live chat.
- Addressing customer inquiries in a prompt manner.
- Working with internal departments to guarantee seamless customer journeys
If you are eager to learn, develop , and contribute meaningfully , we encourage you to submit your application .
Boost Excellent Customer Experience at Eclerx
As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.
- Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
- Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
- Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.